SHBBCCS001-Advise on Beauty Products and Services – Makeup Assignment Help

SHBBCCS001-Advise on Beauty Products and Services – Makeup Assignment Help

SHBBCCS001-Advise on Beauty Products and Services – Makeup Assignment Help

Assignment Task

Task 

PART A: Compare beauty products, treatments, services and pricing of two salons.

Research two beauty salons in your area and complete the table below. You must compare:

• The brand of beauty product they sell and give a summary of the brand philosophy
• What types of treatments they offer i.e. waxing, facials, IPL, massage
• Services: find out in detail one service each salon offers and give 2 features and 2 benefits for each
• Pricing. Compare pricing for 3 comparable services e.g. brow wax, manicure, spray tan

Once you have made your comparison of the salons, summarise your findings to give your opinion of which salon provides a better range of services and which is better value for money. 
All sources of information must be referenced and provide a treatment menu for each business you are using for your comparison. 

Summary: In your opinion, which salon provides a better range of services and which is better value for money?
Investigate the product used in your salon and answer the following questions. 

1.What professional brand does your salon use for manicure services (choose one if multiple brands are used.)
    
2.What are the features of the brand and why would you recommend this brand to your clients over retail brands?
    
3.What professional brand does your salon use for makeup services? (Choose one if multiple brands are used.)
    
4.What are the features of the brand and why would you recommend this brand to your clients over retail brands?
        
5.What professional brand does your salon use for facial services? (Choose one if multiple brands are used.)

PART B: Case Study
Choose one of the salons used for the comparison in Part A and use their treatment menu and product list to recommend a minimum one product and one service to the person outlined in the case study. 
Patricia is a 35 year old woman with two children. She works full time and is busy with her children most days. She has indicated she would like to set some time aside to relax and recover from her busy life however she only has 90 minutes free per fortnight. You have conducted a skin analysis and have noticed the skin on her body is very dry however she is showing signs of oiliness on her face. 

1. What product would you sell to Patricia to help with the oiliness on her face? Outline the features and benefits that would appeal to Patricia.
    
2. How would you demonstrate this retail product to Patricia? Outline the steps you would take to prepare the treatment area, to find out any contraindications, what products or equipment required and finally, how you would use the product (show on her face, hand, on yourself or verbally explain).
    
3.What service would you recommend Patricia have in the salon to use her 90 minutes per fortnight? What are the features and benefits of the treatment that would appeal to Patricia?
    ?
4.How would you follow up with Patricia to see if the retail product is having the desired effect?

PART C: Short answer: Legal requirements of advice and selling beauty products and services.

1a.What is the name of the Queensland Act that covers hygiene and infection control for Personal Services?
    
1b.Locate online the guideline document based on the act named above. Explain in your own words the guidelines for skin penetration (Section 4). 
    
2.Using the guideline document for the act named in question 1, what are three (3) hygiene strategies you would need to use when demonstrating a facial product on a client?
    
3.The next question refers to Queensland consumer law. What are the nine (9) consumer guarantees that apply to any goods purchased from businesses in Queensland? 

4. This question refers to Queensland Privacy law. Which of the information privacy principles apply to you as a beauty therapist? Give a brief description of the applicable principles.

5.The Queensland Anti-Discrimination Act 1991 is an Act to promote equality of opportunity for everyone by protecting them from unfair discrimination in certain areas of activity and from sexual harassment and certain associated objectionable conduct. 
Section 2 part 7 outlines what is discrimination. List all the attributes that the Act prohibits discrimination on the basis of. 

PART D: Client Card Exercise 
Conduct a client consultation on a friend or family member to fill in the information on the client card provided. You may leave the name blank or make up a name for client confidentiality. The card must be completed in your own handwriting. Do not hand the card to your client to complete. 

PART E: Salon procedures exercise
Write out the steps you would take when a new client comes into the salon for a treatment. Steps must start with a welcome and finish with the client being taken to the treatment room. Include example scripting of what you might say to the client to project a friendly and professional image. 

PART F: Case Study – Mrs Anderson
Mrs Anderson a valued and regular client and has arrived at the salon for her 10.30am pedicare appointment. 
Mrs Anderson has the following characteristics:

• Has trouble hearing
• Finds walking difficult and uses a walking frame to her assist her movement

1.How will you greet Mrs Anderson, considering that she has trouble hearing?    

2.How will you direct Mrs Andrerson to the designated treatment room safely considering that she has difficulty walking and requires a walking frame? 
    

PART G: Case Study – Helen Edwards
Helen Edwards has arrived at 12.00pm for her appointment with Lara. However, the appointment has been recorded in the appointment book for 12.30pm instead of 12.00pm.  Lara is still finishing her facial client and will not be available to start Helen until the scheduled time of 12.30pm. Helen is very dissatisfied with the situation and expresses her frustration to you. 
Answer the following questions and consider how you would handle the situation to ensure the client feels validated and comfortable with the outcome.
1.How will you inform the client of the mix up and the delay in starting her treatment? 
    
2.List two (2) questions you might ask Helen Edwards to find out her preferred solution to the scheduling problem.
    
3.Describe two (2) actions that you could take to ensure that Helen Edwards feels welcome and comfortable whilst waiting for Lara.

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SHBBCCS001-Advise on Beauty Products and Services – Makeup Assignment Help